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Do You iFast?
Can you unplug from social media? Because it sure seems as if I can’t. I have other areas of my life (mostly) under control, but when it comes to social media, it seems I can’t just walk away, even...
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Why You Don’t Practice Enough
There is an element of success that I hate. It’s an element that appears for every successful person that I can think of. And it’s simply hard work. I’m not sure I’d go as far as to say that hard...
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How to Keep Your Customers Hungry
One of the interesting things in life is that your customers often have more marketplace power than you do as an organization. As much as I think this is an obvious truth, many, many organizations do...
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Why Every Customer Matters
Does the customer matter? Most people answer “yes.” Most companies will tell you every customer matters. But do they really treat them that way? Are business decisions really made as if every customer...
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Is It Harder to Buy Online?
I have not been having a good time buying things online recently. First there was my purchase from Digital Storm. (As I write this I’m going on 90 days and they have yet to refund my money for the...
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How Do You Treat Early Adopters?
I am always interested in how companies interact with their customers. I suppose it comes with the territory of being an I/O psychologist. I can’t help but love this stuff! Of course the drawback is...
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Rhythm Matters in Business
When I was in college, I despised the word “rhythm.” And it wasn’t just because I can’t dance. (Although I can’t dance.) It was because I considered the ideas of “rhythm” and “work life balance” to...
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How not to run a business: Cupcakes
I love cookies, donuts, and baked goods in general. What I don’t love are terrible business practices. Unfortunately it seems the two often go hand in hand. For my birthday this year, my wife wanted...
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Choosing a Life of Courage
The world’s eyes have been on a small town in Connecticut. And rightly so. The tragedy that struck that community is of a horrific magnitude. As a parent myself, I can’t imagine what it must be like....
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No Job is Ever Safe
At the end of last year I wrote about Amazon’s plans to use drones to deliver their products. A move that I would fully support. Along with robot-driven cars. (I’m also on record as being in favor...
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